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FAQs+ -

Generac Production FAQs

Abode Fill-in FAQs

  • Who is Generac?

    Since 1959, Generac has been designing and manufacturing backup power generators for residential, commercial and industrial applications. We have grown to exist the world's largest provider of residential backup generators, selling five times as many generators as all of our competitors combined. Generac'southward wide product line is bachelor through the manufacture'southward largest network of independent generator dealers, retailers and wholesalers. To learn more, visit our About U.s. page or connect with us on Facebook, LinkedIn, Twitter, and Google+.

  • What is an automated fill-in generator?

    An automatic backup generator is a back up electrical system that operates whether you are domicile or away. Within seconds of an outage, it automatically supplies ability straight to your home's electrical circuit breaker box. After utility power returns, the generator shuts itself off and waits for the next outage. Information technology operates on natural gas or liquid propane gas and sits outside just like a key air conditioning unit. See our "How It Works" video for more than information.

  • How do I shut down my generator when it's powering my house?

    Of import – To avert equipment damage, follow these steps, in order, during utility outages.  Shutdowns may be required during utility outages to perform routine maintenance or to conserve fuel.

    To turn the generator OFF:

    1. Prepare the main utility disconnect to OFF (OPEN)
    2. Gear up the generator MLCB (generator disconnect) to OFF (Open).
    3. Permit the generator to run for a cool-down period of approximately one minute.
    4. At the controller, set the generator to OFF.
    5. Remove the vii.5A fuse from the controller.

    To plough the generator back ON:

    1. Install 7.5A fuse in controller.
    2. Confirm the generator MLCB (generator disconnect) is OFF (OPEN).
    3. At the controller, set the generator to Automobile mode.
    4. Generator will start and run.  Permit generator to run and warm up for a few minutes.
    5. Set up the MLCB (generator disconnect) to ON (CLOSED).
    6. Fix the main utility disconnect to ON (Closed).

    The system now operates in automatic mode.

    After yous go through these steps, the control console may become through the programming.  All of your settings should exist held there then you'll take to just hit enter through it (or yous can make whatsoever adjustments that you need) and go the unit of measurement to the principal screen ("Switched to off, hours of protection" or "system" is flashing.) Additionally, you volition need to reconnect your WIFI if your router is not backed upward past the gen.

    It is very important to remove the load from the generator prior to shutting down.

    When running the unit of measurement during a long term outage, it is vital that yous shut the unit down every 24 hours to do a visual inspection of the unit of measurement and add together any fluids it might demand.

  • How do I do a hard reset?

    Hard Reset Process:

    ·         Switch controller to OFF - press OFF button
    ·         Remove service terminate of generator for access to battery compartment
    ·         Disconnect negative ( black ) bombardment terminal
    ·         Disconnect T1 connector - see photo below

    ·         Await fifteen seconds, reconnect T1 connector and then reconnect & tighten negative battery terminal
    ·         Re-install generator side panel

    · Controller will need to be set upwardly again – time / appointment, exercise settings.  After this is complete it can be put back in Machine mode and so it is set to run.

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  • Why should I purchase an automatic backup generator instead of a portable generator?

    During a utility power outage, an automated backup generator provides numerous advantages over a portable generator:

    • The American Blood-red Cantankerous recommends permanently installed backup generators as a safer mode to provide backup power to a domicile than a portable generator.
    • With an automatic backup generator properly installed outside, your abode is protected from deadly carbon monoxide poisoning that is a much greater risk with portable generators.
    • Running on the home's natural gas or LP fuel supply, it is less expensive to run than gasoline and sources such as natural gas practice not need to be refilled.
    • They showtime automatically inside seconds of a power outage, and eliminate the need to haul a portable generator outside or run extension cords throughout your home.
    • They provide protection 24/seven, whether you're home or away, and they turn themselves off when utility ability returns, so there is no need to monitor the unit during an outage.

View All Home Backup FAQs

Home Backup Error Codes

  • Overcrank, Code 1100

    If your habitation standby is displaying this error code, resetting the controller and restarting your unit may practice the play a trick on.  If your unit does not start after two automatic attempts, there is an result.  Brand sure the gas to your generator is turned on.  If the handle is lined upwardly with the pipe, your gas is on.  If your handle is lined across the pipe, this indicates that the gas is turned off.  If the gas is on and your unit is yet not working or is running rough, contact an authorized service dealer.

  • Overspeed, Lawmaking 1200/1205

    This code usually displays when the controller detects high RPM.  This can be acquired by defective ignition coils, and for this, yous need to contact an authorized service dealer.

  • How do I shut down my generator when it's powering my house?

    IMPORTANT – To avoid equipment impairment, follow these steps, in order, during utility outages.  Shutdowns may be required during utility outages to perform routine maintenance or to conserve fuel.

    To plough the generator OFF:

    1. Ready the chief utility disconnect to OFF (Open)
    2. Ready the generator MLCB (generator disconnect) to OFF (Open).
    3. Allow the generator to run for a cool-down period of approximately one infinitesimal.
    4. At the controller, set up the generator to OFF.
    5. Remove the 7.5A fuse from the controller.

    To plow the generator dorsum ON:

    1. Install vii.5A fuse in controller.
    2. Ostend the generator MLCB (generator disconnect) is OFF (OPEN).
    3. At the controller, set the generator to Motorcar mode.
    4. Generator will start and run.  Allow generator to run and warm upward for a few minutes.
    5. Set the MLCB (generator disconnect) to ON (Airtight).
    6. Ready the principal utility disconnect to ON (CLOSED).

    The system now operates in automatic mode.

    Later on you go through these steps, the control panel may go through the programming.  All of your settings should be held in that location so yous'll have to just hit enter through it (or you can brand whatever adjustments that y'all need) and get the unit to the principal screen ("Switched to off, hours of protection" or "system" is flashing.) Additionally, you lot will demand to reconnect your WIFI if your router is not backed up by the gen.

    It is very of import to remove the load from the generator prior to shutting downwards.

    When running the unit of measurement during a long term outage, it is vital that y'all shut the unit down every 24 hours to do a visual inspection of the unit and add any fluids information technology might demand.

  • Low Oil Pressure, Code 1300

    When your home standby is displaying this error, the first thing to check is your oil level.  If oil is needed, add oil per recommendations in your owner'south transmission.  Exist careful non to overfill the engine.  If the oil level is good and your unit is still not working, a service call is needed.

  • How do I practise a hard reset?

    Hard Reset Procedure:

    ·         Switch controller to OFF - press OFF button
    ·         Remove service terminate of generator for access to battery compartment
    ·         Disconnect negative ( black ) bombardment terminal
    ·         Disconnect T1 connector - come across photo beneath

    ·         Wait fifteen seconds, reconnect T1 connector and so reconnect & tighten negative battery terminal
    ·         Re-install generator side console

    · Controller will need to be fix over again – time / appointment, practise settings.  Afterward this is complete it can exist put dorsum in Auto mode then it is set to run.

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View All Habitation Fill-in Error Codes

Portable Generator FAQs

  • Where is the engine made?

    Generac G-FORCE®  and OHVI engines are designed and manufactured by Generac Power Systems Inc. at our facilities in Wisconsin.

    The Generac OHV engines are not engineered or manufactured in the U.S.

  • How does the Generac G-Strength® engine compare to air cooled engines used in other brands of generators?

    Dissimilar other engines used in backup power generation, Generac G-FORCE® engines are designed specifically for generators. They are engineered to run for the long periods of time required during a severe power outage or on a job site. They utilise the aforementioned blazon of pressurized oil lubrication used to give car engines long and trouble-free lives.

  • What blazon of oil is recommended? How often should it be inverse?

    Above 32°F, use SAE 30. Below twoscore°F and down to -10°F, use 10W-30. Synthetic 5W-30 can exist used in all temperatures. Oil should be changed after the start twenty-30 hours of operation and every 100 hours of run fourth dimension thereafter.

  • What type of gasoline is recommended for my portable generator?

    Utilise clean, fresh unleaded gasoline with a minimum 87 octane rating.

  • How often should I perform routine maintenance on my portable generator?

    All generators require periodic maintenance, such as oil and filter changes, to ensure maximum performance for years of reliable service. Refer to the owner's transmission for routine maintenance procedures and schedules.

View All Portable Generator FAQs

Pressure Washer FAQs

  • What is a pressure washer?

    A pressure level washer is an outdoor power tool that makes cleaning easier by using a loftier-force per unit area spray of h2o to make clean a surface. A gasoline engine or electrical motor drives a pump, which is supplied by your home's water supply. The h2o enters the pump at near 50 PSI, is compressed (and thus pressurized) inside the pump, and exits the pump at as much equally several thousand PSI, depending upon the unit. This high-pressure water travels through a hose to a spray gun. The nozzle at the end of the spray gun directs the loftier-force per unit area spray every bit yous clean.

    The strength of the high-pressure spray loosens clay and flushes it away. On more than professional-course models, the spray is even powerful enough to strip paint, which is useful in paint preparation. Y'all can utilise many detergents with a power washer, too, for even more effective cleaning. And there are accessories you can buy that brand cleaning even easier.

  • What is "PSI" and "GPM," and why are they important?

    PSI is short for "pounds per foursquare inch." It is a measure of the water force per unit area coming out of the pressure washer. A typical garden hose dispenses water at about 50 PSI, and a coin-operated car wash provides about 700 PSI. A pressure washer, by contrast, typically dispenses water at several grand PSI, depending upon the model.

    GPM stands for "gallons per minute," and describes how much h2o is flowing through the pressure washer.

    Yous'll find both of these ratings on a pressure washer, because they're both important. Together, they provide your pressure level washer's cleaning ability. PSI provides the "oomph" y'all need to lift dirt and crud, and GPM provides the necessary quantity of water to wash it abroad.

    The real mensurate of a force per unit area washer's cleaning ability can be institute by multiplying PSI by GPM. The higher the number, the greater the cleaning power. For example, a garden hose delivering h2o at 50 PSI and 5 GPM has a cleaning ability of simply 250. A pressure level washer, nevertheless, delivering water at 2500 PSI and two.3 GPM has a cleaning power of 5750.

  • How do I select the correct pressure washer?

    The first question you lot should enquire yourself is where you lot intend to use the force per unit area washer—at home or at work. A pressure washer used primarily at domicile probably doesn't need to be every bit powerful as one that is used on a chore site. Around the house, for instance, you shouldn't demand more than 3000 PSI. To exist fully productive on the task site, though, yous probably need at least 3000 PSI.

    Next, ask what you want to make clean. If y'all're looking to simply take the dirt and grime off the driveway or patio piece of furniture, you tin can utilize a unit with a relatively low pressure—perhaps 2500 PSI. If, however, you lot plan on scrubbing mold and mildew off concrete, or prepping a house for painting, yous should consider a unit with a college pressure.

    Finally, think well-nigh how much cleaning you will be doing. If you're cleaning a number of items, or if you lot demand to make clean a large area, you might desire to consider a unit of measurement with a higher GPM. More h2o ways more than cleaning power, and a higher GPM will make the chore go faster.

  • How can I become assembly instructions for my pressure washer?

    For assembly instructions, please refer to your owner's manual.  If you no longer have your owner'south manual, please visit our support page and enter your series number.

  • Why isn't my force per unit area washer starting?

    There are a variety of reasons as to why your pressure washer may not start.  Some of these include, a dirty air filter, lack of or old fuel, problems with the spark plug wire'due south connection or a bad spark plug, water in the fuel or an excessively rich fuel mixture, or the choke is in the ON position.  Please refer to your owner'south manual to determine the solution for each trouble.  If you no longer have your possessor's manual, visit our back up folio and enter your product's series number.

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Transfer Switch FAQs

  • How does an automatic transfer switch work?

    The transfer switch is an essential office of the home backup system. Its main function is to prevent your home from being powered past utility and generator power at the same fourth dimension. If utility ability is lost, the generator command panel senses the loss and tells the transfer switch to shut off the connection with utility and complete the connection with the generator so it can brainstorm providing power to the dwelling.

  • How is the automatic transfer switch continued to the business firm/generator?

    This can vary by the blazon of transfer switch and depends on the number of circuits you would like covered.
    In a partial home application, the transfer switch is installed similarly to a subpanel, and the circuits that are covered by the generator are moved either into a circuited transfer switch, or are installed in a subpanel that is protected by a non-circuited transfer switch.
    In a whole domicile application, the transfer switch is installed betwixt the incoming utility power source and the home'southward distribution panel.

  • Why doesn't every home standby generator come with a transfer switch if they are required?

    Each application is unlike, equally homes and businesses have varying power needs. Providing the right size generator and transfer switch is of import to ensuring proper coverage, and offering the generators and transfer switches separately allows you to get exactly the size y'all demand, helping to keep cost down. A Generac Authorized Dealer can assist you lot size the correct generator and transfer switch for your needs.

    The very best mode to understand your options and work inside your budget is to

    schedule a free in-home cess

    . During your consultation you lot volition receive the personalized attention and detailed evaluation you lot need to find a solution that works for your need.

  • How do I know which transfer switch I need?

    If you're interested in an Automatic Dwelling house Standby Generator, you should work with a licensed electrician/installer to determine the proper transfer switch. If you don't have someone you're working with, Generac offers a Free In-Abode Assessment with a local professional person. They will evaluate your specific needs and make a recommendation that fits your budget. Click here to schedule a gratuitous in-home cess. During your consultation you will receive the personalized attention and detailed evaluation you need to find a solution that works for your demand.


    If yous're interested in a manual transfer switch for your portable generator, we offering several options. We recommend working with a licensed electrician to properly cull and install a manual transfer switch. There are several factors to consider including what size portable generator you'll exist using, what kind of receptacle

  • Where practice I order a transfer switch?

    Transfer switches are available through our Generac Authorized Dealers or through a local retail shop. An in-home assessment can besides exist a great place to start if you're not sure what size yous need. Click here to schedule a gratuitous in-dwelling cess for an automatic home standby generator.

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H2o Pump FAQs

  • What is a portable water pump?

    A portable water pump is an outdoor power tool that utilizes a centrifugal pump to movement a big amount of h2o rapidly.  A gasoline-driven engine will drive an impeller inside a pump to create a catamenia of water between a source and the intended location. The source of water can vary from ponds to lakes, swimming pools, ditches, continuing containers, and more than.  The intended location can be just as varied.

  • What is GPM, Vertical Suction Lift, Max Total Head, and why are they important?

    GPM stands for "gallons per minute," and describes how much h2o is flowing through the water pump.

    Vertical Suction Lift is how far upwardly the pump tin exist from the top of the water. This is the altitude that the water from the source is lifted to the pump itself.

    Maximum Total Head Lift is how far up (away) the pump tin push the water. This is the total distance from the peak of the h2o source to the discharge location.

    For all-time use, have the pump equally shut as possible to the water source.

  • What is GPM, Vertical Suction Elevator, Max Full Head, and why are they important?

    GPM stands for "gallons per infinitesimal," and describes how much h2o is flowing through the water pump.

    Vertical Suction Lift is how far upwards the pump can be from the top of the water. This is the altitude that the h2o from the source is lifted to the pump itself.

    Maximum Total Head Lift is how far up (abroad) the pump can push the water. This is the total distance from the pinnacle of the water source to the discharge location.

    For best use, have the pump as close equally possible to the water source.

  • How do I select the correct water pump?

    It all depends on how much water you demand to pump, how quickly you demand to pump information technology, and how dirty the water is. A pump's performance is determined by many factors such as atmospheric pressure (how high the pump is above sea level) resistance from hoses, etc. A pump's performance is measured in catamenia and expressed in gallons per minute or gallons per hour. The higher the menses, the better the performance. If the water is sandy, dirty (abrasive), or has small particulates, you should purchase a semi-trash or trash pump. If the h2o you intend to pump is always make clean, such as in a swimming pool, hot tub, or water garden, a clean water pump will be fine.

  • How do I select the correct h2o pump?

    Information technology all depends on how much water you demand to pump, how quickly you need to pump it, and how dirty the water is. A pump's operation is determined by many factors such as atmospheric pressure (how high the pump is higher up ocean level) resistance from hoses, etc. A pump's operation is measured in flow and expressed in gallons per minute or gallons per hour. The college the flow, the better the performance. If the water is sandy, muddy (abrasive), or has pocket-size particulates, you should purchase a semi-trash or trash pump. If the water you intend to pump is always clean, such equally in a swimming pool, hot tub, or water garden, a clean water pump volition be fine.

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Maintenance Kit FAQs

  • Why do I demand a maintenance kit for my generator?

    All standby and portable generator owners need a Generac maintenance kit because it's important to keep up with a regular maintenance schedule. Just like with a car or lawn mower, failure to consummate regular maintenance tin void your warranty. Doing what yous tin can to ensure your unit works properly will give you peace of mind knowing it will work when it's supposed to. You'll exist protecting your investment with genuine Generac parts. Lack of maintenance shortens the lifespan of your generator, and no ane wants that.

  • Which maintenance kit is right for me?

    The maintenance kit that will work best for you depends on the model number of your unit of measurement. The production description for each maintenance kit nosotros sell specifies which units the kit is compatible with. You can search by model number to become online product support and find out which maintenance kit you need. On Generac.com under Service and Back up, then Generac Owners, click on the Online Owner Back up link. Type in your model or series number and click search. You can also go to that folio of our site here.

  • What parts are included in the maintenance kit?

    Every maintenance kit includes an air filter, oil filter, funnel and chamois for changing the oil, 2 quarts of synthetic oil, and spark plugs.

  • What specific parts do I need?

    For standby generators, you'll demand either a 75mm or 90mm Generac oil filter. For the air filter, yous'll need an OC8127. Yous'll need our 059503 spark plugs. For portable generators, you'll need the 0L13630202 oil filter, and the 0L13630113 air filter. For portable unit spark plugs, the 0J00620106 is uniform. If you take whatever questions virtually what parts yous need, yous can expect them up with your serial number or give u.s.a. a call.

  • How much does a maintenance kit price?

    The price of a maintenance kit ranges from $55-66. Depending on the type of generator you have—size and kilowatt power--the maintenance kit yous need will fall on the depression, mid, or high end of this price range. The amount of money a maintenance kit will save you in the long run is more than important than the upfront toll of the kit. By properly maintaining your generator, yous can avert costly and unexpected repairs while improving the overall efficiency of your unit.

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PWRview Support

With PWRview, you can proceed tabs on your habitation's free energy consumption and solar generation. Energy insights are accessible right from your pocket so you never miss a thing.  If you need back up or assistance, Generac is here to help.

Mobile Link Back up


Find help with configuration and troubleshooting for your wireless network enabled Mobile link product, configuration of Mobile Link account settings, data on linking your Tank Utility device to Mobile Link and more!

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Looking for more than? In Generac's Online Product Back up section you tin can notice the specifications, product manuals, frequently asked questions, how-to videos, and more than for your product. Enter your model or serial number to get direct to your specific information or find your model through the Product Lookup.